Where will you collect my luggage?

Updated 8 months ago by Eelway

When booking, you choose a time slot and the place of collection.

It can be at the airport, at a train station, your home, a hotel etc ... You will receive a confirmation e-mail as soon as the reservation is confirmed.

At the airport

Your concierge will wait for you at the meeting point communicated during our email exchanges or visible here in the drop-down list. The concierge will wear a yellow Eelway jacket.

At the station

Your concierge will wait for you at the meeting point communicated during our email exchanges or visible here in the drop-down list. The concierge will wear a yellow Eelway jacket.

Home

Your concierge will be waiting for you at the bottom of your building. You are notified when the concierge is on the way and when he arrives at the location, we kindly ask you to be ready when the concierge arrives to your address.

At your hotel

If your hotel agrees, and as were are used to do, we can deliver your bags directly to the front desk of your hotel. You are notified by email and SMS when your luggage are ready to pickup.

If you wish to amend your reservation, you can send an email to contact@eelway.com.


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