Can the concierge pick up the luggage in front of my door or on the dock?

Updated 10 months ago by Eelway

At the train station 

The SNCF (French Railway Company) has provided us with a specific meeting point in each train station. Therefore, we are not allowed to collect your bags on the dock.

At the airport

 We have meeting points here to find your Eelway concierge very easily. 

At your home address

Our concierges will be waiting for you down your building, you will be notified by both email and SMS when he is on the way and when he arrives to your location.

For any specific request, please send us an e-mail to to arrange a solution :)

How did we do?